In the terms and conditions website will help you to make a contract and agreement with Hexkey LLC. Firstly you have to check our terms and condition and agreed to the following terms and conditions before using our services. When you agree its is the necessary and required condition to use our Website. If you feel any problem with Hexkey LLC terms and conditions, you can leave our Website.
When you agreed our terms and conditions then we will register you as a customer, charge the quoted fee for respected services, and give technical support according the opted plan. Hexkey LLC will be update the terms and conditions from time to time as and when needed. You can check in this site for taking the latest terms and conditions.
TERMINOLOGY:
Hexkey LLC uses the following terminology consistently in this Website:
o “You”, “Your”, and “Customer” represent to the user accessing this Website and accept Hexkey LLC terms and conditions
o “We”, “Us”, and “Our” represent to the company Hexkey LLC, It is onsite/online technical support provider through remote access.
o “Third Party” represent to the vendor, Our products and services are being provided to the registered customers online.
Terminology’s any variation may be considered referring to the same. All terms represent the offers, acceptance, and consideration of payment necessary to take our support and services, in accordance with and subject to the prevailing Law.
PROVIDER’S OBLIGATION:
o We will put our all effort to resolve your all requirements and issues.
o We will give you the technical support in accordance with your own plan.
o We will arrange our support by remote access and are constrained by onsite visit
o We will follow to the privacy statement and confidentiality secure and safe .
o We will pursue the cancellation policy and refund policy for money protection.
CUSTOMER’S OBLIGATION:
o You have to stand for by the following obligations while taking services:
o You will arrange fair use of our technical support services to take good resolution.
o You will not concede others to use your account to avail the support services.
o You will not demand support for the unregistered hardware and software.
o You will not allow to contact our team for intentional harassment over the fake issues.
o You will not dirty deed , we will treat, or shout at our technicians while following us.
o You will proceed from the instructions of our technical expert to take support.
PRIVACY STATEMENT:
Hexkey LLC is give assurance to protect your privacy. We grant only the authorized person to take your information on a need to know basis. We have continue computer system and data protection law for illegal actions. We will inspect any such actions and take civil process against those guilty . Any other information see our privacy policy.
CONFIDENTIALITY:
Hexkey LLC is certified under Data Protection Act 1998. Hexkey LLC uses give our personal information for technical support. Hexkey LLC will not exchange , displaying , or touch your personal information to any third parties unless we have your approval or required by law to do so. . Any other information see our privacy policy.
DISCLAIMER:
Hexkey LLC is an independent provider of tech support of third party products, IT, software development and other services related to latest technologies. Any use of third party trademarks, brand names, product and services is only for reference. We are not affiliated with any Brands. Hexkey LLC has no affiliation with any of these third-party companies unless such relationship is expressed specifically
PRICE:
Hexkey LLC onsite/ online technical support service price is specified in our plans. Visit our plans for further information.
PAYMENT:
Hexkey LLC comfortable to take payment through credit card, debit card or e-check. You are requisite to pay through our secured gateway. Which plan you choose you have to pay only that amount. When the payment is processed you are registered as Hexkey LLC customer and will take benefit our technical support as desired by you. $149.99 will be charged as visiting charges on each onsite technician visit.
CANCELLATION POLICY:
Hexkey LLC will give permission to cancellation of a plan in that condition that it is asked within 24 hrs of choosing the plan and no casual support has been taken. Hexkey LLC will charged $149.99 if the support has been taken by you and the technicians have fixed the problem and pay you the rest amount. If our technicians are not able to resolve the problem in that condition we are going to pay a full refund.
